Amazon Chime is perfectly fine for small-scale, cloud-based meetings, but doesn't have enough differentiation or hooks to seriously challenge the established enterprise players. So, how is AWS being disruptive? It's not the offering - a Brady Bunch-style format for viewing who's on a call is not at all cutting edge.
Amazon chime logo how to#
Search is Slack's secret sauce, and is a prime example of how to be an innovator rather than a disruptor in this space. That limitation won't be problematic at first, but over time, it's a collaboration killer - and it's a key reason why Slack has been so popular. Also worth noting is limited support across browsers and interoperability with other video systems, as well as firewall challenges, all of which will be problematic in complex, multivendor enterprise environments.įinally, with persistent chat being central to today's collaboration experience, Chime is able to store your chat history, but cannot provide search. As is the case with Google G Suite, Amazon Chime offers no telephony service, so any audio conferencing needs will tack on costs for PSTN connectivity. Being tied to AWS, Amazon Chime is totally cloud-based while this suits AWS's way of doing things, Chime isn't really viable in environments with lots of legacy, on-premises systems. Once there, however, do not expect a true enterprise-grade experience.
Amazon chime logo pro#
To get any real business utility, you'd quickly be up to the Pro Edition, costing $15 monthly per user. For example, the free version gets your attention, but it only supports two people for basic video chat. The appeal is that anyone can use it, and while that's great for getting workers to use collaboration platforms for the first time, it doesn't address the more complex needs that create the real obstacles to deeper forms of team work. So AWS isn't doing anything disruptive here but rather what's easy - lowest common denominator to drive rapid adoption. Everybody is emphasizing ease of use, deployment, and buying, as well mobile-friendliness. Most of AWS's messaging with Amazon Chime has been around taking the "frustration out of meetings," echoing what's been coming out of all the other vendors lately. To illustrate, here are some key points of difference between the two Chimes.Īmazon Chime - Disruptive, But Doing What's Easy There's a strong contrast with one of these being disruptive and the other being innovative, and my view is that IT needs to consider how each aligns with strategic objectives. No Jitter bloggers already have covered the finer points of Amazon Chime, but having seen CafeX's Chime suite up close, some basic comparisons raise questions for me about the path Amazon has taken, along with what enterprises should be thinking about in terms of collaboration's business value.
Amazon chime logo Offline#
I'll leave the branding and legal issues aside for now - we can take that offline if you'd like - and will instead focus on implications I think will be of more interest to No Jitter readers. Here's another wrinkle that perhaps raises some more interesting questions as we all try to make sense of this shape-shifting space.Ī week after the Amazon Chime announcement, I was part of a small group that attended CafeX Communications' analyst event, where a major focus was on The recent debut of the Amazon Chime team video meeting service has drawn lots of attention and, as you may already have read about here on No Jitter, has led to a host of questions about Amazon Web Services' intentions.
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